FAQs

Services begin with a brief phone or Zoom consultation to determine fit between each client’s needs and clinical services provided.

HIPPA compliant platforms are used for all phone and email communication, as well as completion of intake forms. Additionally, all telehealth appointments are conducted via a HIPPA compliant video conferencing platform with the clinician located in a private setting.

Dr. Remmes is not in-network with any insurance providers. She is able to provide you with superbills (receipts) that you can submit for out-of-network reimbursement following sessions. It is encouraged that you reach out to your insurance company and ask about out-of-network insurance reimbursement.

Yes – we understand that everyone’s schedule is different and aim to reduce barriers to receiving care. For this reason we offer flexible scheduling options, and weekend and evening appointment times. 

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.